We hope this letter finds you and your family in good health. Our community has been through a lot over the last few months, and all of us are looking forward to resuming our normal habits and routines. While many things have changed, one thing has remained the same: our commitment to your safety.
Infection control has always been a top priority for our practice, and you may have seen this during your visits to our office. Our infection control processes are designed so that when you receive care, it is both safe and comfortable.
Our office follows infection control recommendations made by the American Dental Association® (ADA), the U.S. Centers for Disease Control and Prevention (CDC) and the Occupational Safety and Health Administration (OSHA). We follow the activities of these agencies so that we are up-to-date on any new rulings or guidance that may be issued.
You may see some changes when it is time for your next appointment. We made these changes to help protect our patients and staff. For example:
- Our office will communicate with you prior to your appointment to ask some screening questions. You’ll be asked those same questions again when you are in the office.
- We ask that you arrive at your appointment alone (except for minors). No one will be permitted to accompany you into the building, they may of course wait for you in your vehicle.
- You will be asked to arrive 15 minutes prior to your appointment, remain in your car and call the office at 734-282-2019. We will then ask you screening questions and invite you to come into the office. If we are not completely ready for you, we will ask you to remain in your car and we will call you when we are ready for you to come in. Your car is your waiting room.
- If you are bringing a minor child for an appointment, ONE parent/guardian will be asked to stay in the waiting room during the appointment. Only the patient is permitted to go to the operatory.
- Everyone entering the building will be expected to wear a face mask. If you are wearing gloves, we will ask that you remove them. We have hand sanitizer that we will ask you to use. You will also find some in the reception area and other places in the office for you to use as needed. We will then take your temperature and escort you into the operatory.
- You may see that our waiting room will no longer offer magazines, coffee, books and so forth, since those items are difficult to clean and disinfect.
- We will do our best to allow greater time between patients to reduce waiting times for you.
We look forward to seeing you again and are happy to answer any questions you may have about the steps we take to keep you and every patient safe in our practice. To make an appointment, please call our office at 734-282-2019.
Thank you for being our patient. We value your trust and loyalty and look forward to welcoming back our patients, neighbors and friends.
Wyandotte Family Dental